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  • Store
  • About
  • Customer Reviews
  • Giving Back/Paying Forward
  • Fishing/Shipping Schedule Update
  • Pre Order 2021 Copper River Sockeye
  • Waitlist Alert Sign Up
  • Why Our Salmon Tastes So Good
  • FAQ Frequently Asked Questions
  • Wholesale
  • Contact Us
  • Covid 19 Updates
  • Blog

Covid Updates

Covid19 shipping disruptions.

8/9/2020

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QUICK & EASY
  • To safeguard against Covid19 delivery interruptions and summer heat wave- every order now includes a $17 fee to cover the expense of a foil insulation blanket, additional gel ice and the added freight cost of adding these items. 
DETAILS:
  • Our most direct method of shipping is airport pick up via Alaska Airlines Cargo. But this is not very convenient for most folks so we utilize FedEx Express shipments direct to your home or business.
  • In recent weeks FedEx has experienced a surge in the volume of orders they are attempting to deliver daily and on time- all with a reduced number of employees. That is what I have been told by customer service agents. 
  • To provide you with the best possible product we have been shipping via FedEx Priority Overnight service with an intended delivery  agreement time of delivery before 10:30am in most residential neighborhoods-which is great! However, recently FedEx has been late in multiple instances and the additional time in hot summer climates can cause a partial thaw.
  • In an effort to combat the possibility of an extended transit time and the mind blowingly hot temperatures some are experiencing we are adding an additional insulated foil blanket within each already insulated box as well as adding additional gel ice. With these measures we are confident your order will arrive in very fine shape if not perfectly rock hard frozen. In the event of an overnight delay we will be able to submit a claim with FedEx. If the delivery is made late on the same day- no claim is possible. It is possible your may receive a partly thawed shipment if it arrives very late in the day- FedEx delivers up until 8pm in some areas. Knock on wood none of our packages have arrived that late to date.  
  • We would not continue to ship if we didn't feel you are receiving some of the best possible service and seafood quality. All vendors are experiencing the same carrier problems we are. Most likely they just aren't alerting you before you place an order. We like to be completely transparent the whole way through. 
  • We store our Just Frozen product in a subzero commercial freezer up until the very last moment when we quickly pack your order with care. All orders are held in freezers during transit at layover points. Unfortunately FedEx does not provide refrigerated delivery trucks. 
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YOU-DO-YOU!

3/30/2020

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We have found some resources that may be valuable to you and yours during this time. These are simply little tidbits that gave our day some joy and/or purpose- and we hope the same will be true for you. If you have any others to share please enter as a comment and it will be uploaded shortly. 

James Beard Foundation- good people doing good things. Please consider a donation in honor of a beloved dining experience or forward on to others this important link. 
Even if you're not ordering take-out, you can think about the money you might have spent in a restaurant in March and consider donating it to the James Beard Foundation’s Food and Beverage Industry Relief Fund. This national fund—created with support of S. Pellegrino and PATRÓN tequila—is intended to help businesses weather this crisis and prepare to reopen.
https://www.jamesbeard.org/relief?utm_source=Pubs+email+test+list&utm_campaign=db93ee62b7-EMAIL_CAMPAIGN_2020_03_19_08_48&utm_medium=email&utm_term=0_c9953040e8-db93ee62b7-&utm_source=MASTER+LIST&utm_campaign=db93ee62b7-EMAIL_CAMPAIGN_2020_03_19_08_48&utm_medium=email&utm_term=0_9664f0a73c-db93ee62b7-156750857

10 Hours of Calming Audio and Video to help you breath deeply and destress
www.youtube.com/watch?v=qYnA9wWFHLI&feature=youtu.be

Drop Kick Murphys- St Pattys Day concert 
www.youtube.com/watch?v=5j06g0TE_Ao&t=5s

Alaska's Small Business Development Center is offering some great no fee business training courses. Maybe your state is too?
https://aksbdc.org/covid19/

Design Tools- Fiverr for personal or professional use. An anime style sticker design of your 16 year old niece or even a ventriloquist happy easter wish to your mom!
http://www.fiverr.com/s2/e0a2d94a31

Sticker Mule- There's no denying it! Stickers are fun.
www.stickermule.com/unlock?ref_id=0316342701&utm_medium=link&utm_source=invite

Fiverr has a referral program and we actually think it is pretty great. You get 20% off your first purchase and we get a credit to our account.
Sticker Mule also has a referral program you save $10 off your order and we get a $10 credit, cool!
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Covid 19

3/30/2020

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In this time of uncertainty it is even more important to reassure you of the purity and care our fish are handled with. From the moment they leave the ocean exceptional care in handling is utilized to preserve all that is good and glorious in Copper River Salmon and the other Wild Alaska varieties of seafood we provide directly to your home or business. 

Each and every item we produce and ship must be of the highest quality or it stays here with us. We personally consume the rejects- be it a misplaced label or unsightly cut. Only the finest tasting and visually appealing seafood is shipped with our Copper River Fish Market label. 

Here is a good explanation from the State of Alaska with regards to the procedures in place to safeguard the production standards of Alaska Seafood. We adhere to or exceed all qualifiers. 
​
About Alaska Seafood Processing
Alaska seafood processors have in place the highest food safety and sanitation standards required by the federal government. Alaska processors also voluntarily apply additional strict protocols to implement industrial food safety best practices designed to protect against pathogens. Alaska’s processing facilities are audited annually regarding these food safety measures by state and federal authorities. 
As part of each plant’s required preparedness plans, there are contingency mechanisms in place to deal with human disease outbreaks and other externalities so as to protect the health and safety of both employees and the public and guard against threats that could cause a disruption to plant and processing activities. Human health and food safety are always the priority. 
Alaska seafood processors adhere to the following food safety and sanitation standards designed to protect against pathogens:
Food and Drug Administration (FDA) current Good Manufacturing Practices (FDA cGMP)
In Alaska’s seafood processing facilities, the required Food and Drug Administration (FDA) current good manufacturing practices (cGMP) address concerns pertaining to the design, maintenance and sanitation of a facility as well as personal hygiene and disease control for plant workers. 
Hazard Analysis and Critical Control Point (HACCP)
Processors of seafood and seafood products are required by the FDA to address food safety by following a Hazard Analysis and Critical Control Point (HACCP) prevention system. HACCP identifies food safety hazards, creates controls to prevent hazards, and then monitors those controls within a seafood processing facility. 
Sanitation Standard Operating Procedures (SSOPs) Sanitation Standard Operating Procedures (SSOPs) are detailed procedures followed by Alaska’s seafood processors specifying what to clean, how to clean, how often to clean, and the records used for monitoring. SSOPs are plant specific.

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